Privacy Policy

Last updated 18 July 2025

We recognise the importance of protecting your privacy. This privacy notice (“Notice”) is intended to assist you to understand our data collection and handling practices and in making informed decisions and exercising your data privacy rights under applicable law.

This privacy policy applies to Aland Group Pty Ltd ACN 158 853 162, Aland Property Holdings Pty Ltd ACN 633 006 381 and Aland B&W Pty Ltd ACN 635 680 545, ALAND Realty Pty Ltd ACN 632 566 271, ALAND Project Management Pty Ltd ACN 632 566 217, ALAND Care Pty Ltd ACN 637 608 363, ALAND Management Services Pty Ltd ACN 632 565 372, D88 Pty Ltd ACN 642 233 289, Aland Hospitality Pty Ltd ACN 671 355 267 and ALAND Hire Pty Ltd ACN 622 175 295 of c/- Economos Pty Ltd, Citigroup Centre, Suite 38B Level 38, 2-26 Park Street, Sydney NSW 2000, Australia, and each of their respective related companies (collectively the ‘Aland Group’, ‘we’, ‘our’ or ‘us’) and the personal data that we collect either in person, by email, by telephone and through our websites or other interactions with us including social media. The reference to “we”, “our” or “us” relates to the data controller primarily responsible for your personal information (see table below)

We regularly handle and transfer “personal data” (being information which is capable of identifying an individual) between us. Many of our developments are delivered by the Aland Group related entities working collaboratively. In such cases, any personal data submitted to or otherwise collected by us which is related to those developments is collected by all of these related entities. Each of these related entities is a data controller in respect of the use it makes of this information and each has agreed to comply with this Privacy Policy.

In this Privacy Policy, the terms ‘we’, ‘our’ or ‘us’ are used to refer to the data controller primarily responsible for your personal information.

Please note that, to the extent permitted by applicable law, your use of our websites or communication with us signifies your understanding and acceptance of the terms of this Privacy Policy Notice.

Details of what we collect and how we use your Privacy Information

Information Collected Who from? Purpose/lawful basis for collecting Who do we share information with?
Contact details including your name, address, email address, phone number, fax number (if any), date of birth, correspondence, voice or facial recognition biometrics, location information from a mobile device
Registration data
You IP address, browser type and version, device identifiers, location and time zone setting Social media information Third party listings and other website
  1. General enquiry – in our legitimate interests to process the information to respond to your enquiry.
  2. To register your interest in a property or make a reservation – to take steps at your request to enter into a contract with you.
  3. When you make a reservation and when you purchase a property – for the performance of our contract with you
  4. To sign up to any newsletter/ marketing or connect to our Wi-Fi
  5. Interact with us on social media including entering in any competitions

This is in our legitimate interests to respond to your enquiries, but to comply with marketing rules, we will ask you for your consent to electronic marketing.

Us Legal and other advisors Sales advisors Financiers Other agencies or entities where required to comply with law
Financial Information, credit information You When you:

  1. make a reservation;
  2. when you purchase or lease a property;
  3. provide goods or services

for the performance of our contract with you.

Us Legal and other advisors Sales advisors Financiers Other agencies or entities where required to comply with law Personal Properties Security Register
Contact details (name, address, email address, phone number, fax number, warranty information, contract, account information, defect notification(s), correspondence) You, Consultants,Contractors, Subcontractors, Suppliers For the performance of our contract and legal obligations with you Us, legal advisors, contractors, subcontractors, suppliers, financiers
Cookies and IP addresses Please see our cookies policy Please see our cookies policy Please see our cookies policy
Job Applications (resume/cv information, contact details, date of birth, qualifications, references and correspondence), remuneration and compensation history You, Online professional profiles such as Linkedin, Test and assessment results (if any), With your consent, any criminal history or administrative sanctions, Social media sites, Referees, Former employers,Industry bodies To review your job application for our legitimate business interests Us, recruiters, contractors
Contact details, date of birth, national ID card, residency permits, visas demonstrating rights to work, bank account information, tax withholding elections and beneficiary information, disability or other data You Information necessary to form an employment or contractual relationship and for legal compliance including processing payroll and providing employee benefits Us, recruiters, legal advisors, financial advisors
Consultants, subcontractors and supplies contact details and references You To assess your suitability to provides goods or services and to manage any contractual relationship for our legitimate business interests Us,Legal advisors, Consultants, Contractors, Subcontractors and Suppliers
Video and Call recording including images, videos and voice recording You, Our security cameras, Our phone systems For crime prevention, public safety and training and monitoring purposes – for our legitimate business interests Us, Security personnel, Law enforcement agencies

Whenever we collect or process your personal data, we will only retain it for as long as is necessary for the purpose for which it was collected or as required by law where it forms part of our legitimate business records. We take steps to ensure that when we no longer need to use your personal information, we remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which we are subject).

Special Categories of personal data

Ordinarily, we will not collect any Sensitive Information from you . If you provide that information to us or we collect that information, we will separately ask for explicit consent, if this is required by law. In this case, you have the right to withdraw your consent to this processing at any time.

In some circumstances, we may have another lawful reason to collect such special categories of personal data, in which case we will inform you of this prior to the processing taking place.

Cookies

We use cookies on all of our websites.

For more information about how we use cookies on the website please read the full version of our Cookie Policy.

Other Disclosures

We may disclose your personal information to third parties, as set out above and:

  • to our professional advisors (including legal, financial, tax or other corporate advisors who provide professional services to us);
  • to our financiers who provide facilities to us;
  • to other third-party contractors and suppliers for business administration or IT purposes;
  • to protect the our safety and the safety of others including our staff, customers and contractors, goods and property. This includes exchanging information with other companies and organisations (including without limitation the local police or other local law enforcement agencies or regulatory bodies) for the purposes of staff and customer safety, crime prevention, fraud protection and credit risk reduction; and/or
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or regulatory requirements, or otherwise for the prevention or detection of raud or crime.
  • We may disclose, use and/or aggregate, anonymous information about you for marketing, advertising, research, compliance, or other purposes.

How do we help protect personal data?

Unfortunately, the transmission of personal data via the internet is not completely secure. Although we take steps to do our best to protect your personal data, that will not be a guarantee that of the security of your data that is transmitted to our websites, through online software or programs or by email; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

We, and our external service providers, take reasonable steps to protect personal data from misuse, interference or loss and unauthorised access, modification and disclosure with appropriate safeguards and security measures and restrict access to those who have a legitimate business purpose and reason for accessing it. We store most data about you in computer systems and databases operated by either us or our external service providers. However, safeguards and security measures apply to personal data in both electronic and hard copy form.

What are your rights?

You have a number of rights under the Privacy Act 1988 (Cth) about the way we process your personal data.   You may contact us to exercise any of these rights and we will respond to your request promptly but not later than one calendar month.

In some instances, we may be unable to carry out your request, in which case we will write to you to explain why.

  1. You have the right to request access to your personal data
    You have the right to request confirmation that your personal data is being processed, to request access to your personal data (through us providing a copy) and to be provided with other information about how we process your personal data.
  2. You have the right to ask us to rectify your personal data
    You have the right to request that we rectify your personal data if it is not accurate or not complete.
  3. You have the right to ask us to erase your personal dataYou have the right to ask us to erase or delete your personal data where there is no reason for us to continue to process your personal data. This right would apply if we no longer need to use your personal data to provide services to you, where you withdraw your consent for us to process special categories of your personal data, or where you object to the way we process your personal data (see right 6 below).
  4. You have the right to ask us to restrict or block the processing of your personal dataYou have the right to ask us to restrict or block the processing of your personal data that we hold about you. This right applies where you believe the personal data is not accurate, you would rather we block the processing of your personal data rather than erase your personal data, where we don’t need to use your personal data for the purpose we collected it for but may require it to establish, exercise or defend legal claims.
  5. You have the right to port your personal dataYou have the right to obtain your personal data from us and use it for your own purposes across different services. This allows you to move personal data easily to another organisation, or to request us to do this for you.
  6. You have the right to object to our processing of your personal dataYou have the right to object to our processing of your personal data where we process your data on the basis of our legitimate business interests, unless we are able to demonstrate that, on balance, our legitimate interests override your rights or we need to continue processing your personal data for the establishment, exercise or defence of legal claims.
  7. You have the right not to be subject to automated decisionsYou have the right to object to any automated decision making, including profiling, where the decision has a legal or significant impact on you.
  8. You have the right to withdraw your consentYou have the right to withdraw your consent to our processing of personal data, if consent was the mechanism we used to collect it.

If you have any enquiries regarding this Privacy Policy, wish to exercise your rights in respect of your personal data or wish to make a complaint in relation to how we have handled your personal data, you should contact us at info@aland.com.au

We aim to resolve all enquiries promptly and in accordance with Data Protection Laws.

Other websites or Social Media accounts

Our website or social media accounts may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites or social media accounts, please note that these websites or social media accounts have their own privacy policies and that we do not accept any responsibility or liability for these policies or your use of those websites or social media accounts.

Changes to this Policy

From time to time, we may change our policy on how we deal with personal data or the types of personal data which we hold. We will take all measures necessary to communicate any changes to this Privacy Policy to you and any updated version of this Privacy Policy will be published on this page. You may obtain a copy of our current policy from our website or by contacting us at the contact details above.